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Early accessBeta, invite only since 1 Nov 2026. A person reads every application.Apply for an invite
Demystify OS

Skill in Demystify Skills Hub

Support escalation routing

Tickets classified and routed to the right person, with a suggested reply.

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Provisioned on requestR1 Drafts for a person. On request, as of 4 Nov 2026.

Tickets classified and routed to the right person, with a suggested reply. This skill is in the Support category at risk tier R1, drafts for a person. A person is designed to decide at step 4. It is on request as of 4 Nov 2026, with no measured run yet.

How it works

The steps

  1. 1

    Read each ticket.

  2. 2

    Classify it by topic and urgency.

  3. 3

    Suggest a reply from your approved answers.

  4. 4

    Route urgent or unusual tickets to a named person.Designed: a person decides here.

Detail

What it needs and where it stops

What it needs from you
  • Incoming tickets
  • Approved answers
  • Escalation rules
What it needs connected
  • Support inbox
Risk tier R1: Drafts for a person
Designed to prepare a draft, with nothing sent until a person acts. Where a person is designed to decide: Route urgent or unusual tickets to a named person. These approval steps describe how an entry is designed. Whether a deployment enforces them depends on how it is set up with you, and no run has been measured yet.
Status and what is not claimed
It is on request as of 4 Nov 2026: a catalogue entry we set up with you. No run of it has been measured yet, and nothing here claims it installs, syncs or streams on its own today.
India

WhatsApp, Hindi and regional.

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